Yes, it is secure. All communication to our server is encrypted using 256 bit SSL. All passwords are unique to each person using WorkSpace and can be changed frequently by the users at any time.
This client interface is designed with simplicity and convenience in mind. It enables clients to keep tabs on every stage of their job – i.e. from the time you submit the audio file until you receive the transcribed documentation.
Progress can tracked via the client WorkSpace. An automatic notification email is sent as soon as a transcript is ready to be downloaded.
Clients can subscribe to the Repository to store transcripts, can view their invoice history, create separate projects and receive itemised invoices as well as collaborate with colleague's WorkSpaces. The features are numerous and extensive so give us a call to discuss them!
All work is completed by professional freelance transcribers in countries that have comparable Privacy and Security legislation to Australia.
No, we don't. Our costs are very transparent. We charge by "per audio minute" which allows you to know upfront the cost of each of your audio recordings. The major benefit will be greater ability to forecast and budget, not only for individual recordings but even whole projects.